| Welcome. Download the Google Home app to get started. Welcome. Open the Google Home app to access network settings and find help. Welcome. Download the Google Home app to get started. If you already have the app, open it to access network settings and find help. Welcome. Download the Google Home app to get started. If you already have the app, open it to access network settings and find help. | ||
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Ready to set up Cannot connect to the Internet. Online Updating...
Open the Google Home app to set up your Wi-Fi network. Online. Open the Google Home app to access more information. Updating. Open the Google Home app to access more information.
Setup Guide
Get the app
Download the Google Home app for Android or iOS.
Plug in
Plug in the power and ethernet cables. When the light pulses, it's ready to set up.
Get online
The Google Home app gives you easy-to-follow steps for setting up your Wi-Fi network.
Here are some possible solutions
Make sure the ethernet cable is connected.
Ensure the ethernet cable is properly connected to your device's WAN port and check the other end is connected to your modem.
Restart your modem
Unplug the modem from the power, wait two minutes, and plug the modem back in.
Call your Internet service provider
If you continue to have trouble connecting to the Internet, contact your Internet Service Provider (ISP).